Frequently asked questions

When and where are bib and shirt pick-up?


July 27 - August 3, 2018 at Running Room Saint Paul - 1068 Grand Ave, St. Paul, MN 55105 Time: Sat 9:30am - 6:00pm, Sun 8:30am - 5:00pm, Mon - Fri 9:30am - 9:00pm There is no race day bib pickup




I can't make it to packet pick-up, can I have my race packet mailed to me?


This must be done 15 days prior to race (July 22 at 11:59pm). You can either select this option when you register or you can add it on after your initial registration. Click here to add on. The cost is $5. You will receive your race bib. You will be able to pick up your shirt at the finish of the race.




I paid to have my bib mailed to me. When will it arrive?


All race bibs get mailed out the week before the event. If it's a couple of days before the event and you still have not received yours in the mail, please contact us using the form at the bottom of this page.




If I can no longer race due to injury or another matter, what are my options?


There is a no race refund policy. However we do allow you to transfer your registration. Here are the 3 options for transferring your registration. All transfers must be made 24 hours before the event. Transfer to a new sub event of the same race: To transfer to another race distance go to www.raceroster.com participant dashboard and select transfer request on the left side of the screen. Then select to a new sub-event, then follow the instructions. You will pay the difference if transfering to a longer distance. There is no refund for transfering to a shorter distance. Transfer to a new participant: To transfer to another runner go to www.raceroster.com participant dashboard and select transfer request on the left side of the screen. Then select to a new participant, then follow the instructions. $5 Transfer fee applies. If the race is full or closed email: info@mnrunseries.com. If you have already picked up your race bib and shirt you can only transfer your bib to another runner but you must email us at info@mnrunseries.com to correctly assign the bib. New runner can visit T-shirt exchange on race day. To transfer to a different race in the MN RUN series, send an email to: support@raceroster.com. State the race you are transferring from and which race you would like to transfer to (include the distance). They will make your current registration inactive and send you a promo code to register for your new race that will bring down your cost to the transfer fee ($10) plus any additional cost if your new race cost is higher than your current race. This option is not available if you have already picked up your shirt and bib.




Can I pick up someone else's race packet or can someone else pick up my race packet?


Yes, however, the person picking up other participant's packets assumes all responsibility for lost packets and timing chips. No ID required - please bring other participant’s transaction number from their confirmation email.




Is there a hotel near the race site?


Yes, we recommend the InterContinental Saint Paul Riverfront - 11 Kellogg Blvd E, St. Paul, MN 55101 Click here for hotel website




Can I wear headphones on the race course?


Yes, you may. Please be aware of other runners and use a lower volume.




Can I bring a jogging stroller during the race?


Only for the 5K run/walk. For the safety of your child and the other runners, strollers are NOT allowed in the half marathon. Please use extreme caution when using a jogging strollers in the 5k events - for the safety of all involved.




Is my dog allowed to run with me?


No, for safety dogs are not allowed in this race.




What is the inclement weather policy?


All MN RUN Series Events are scheduled to take place in good weather or light rain. In the case of inclement and dangerous weather, Podium Sports reserves the right to postpone, shorten the route or cancel the event should the safety of event participants and volunteers become threatened. In the event of a cancellation, customer service will remain a top priority, however, refund of registration fees will not be possible. Please check the website, facebook and your email before the race for any changes or cancellations.




Can I exchange my t-shirt for a different size?


Yes, as long as you have not worn the shirt. You can x-change at the t-shirt tent on raceday.




I forgot to pick up my t-shirt, will you mail it to me?


Our policy requires that all t-shirts are picked up during bib pick up or on race day, we do not mail out forgotten t-shirts. After each race, we partner with different organizations to donate leftover shirts to keep our supplies and inventory uncluttered.




Where does my registration money go?


Podium is for-profit company that supports a variety of charitable organizations through the production of high-quality athletic events. Each of our events has a different mix of charitable partners. Overall during the past 12 months, we have been successful in helping charities generate over $200,000 in revenue. Meanwhile, the production of premium quality running events involve costs such as t-shirts, medals, rentals, food, management, road closures, promotion, water, staff, police, park fees, equipment, etc. In summary, this is a for-profit company with a pretty big heart.




I had a great finish, do you have rewards that you send out for top finishers?


Awards are given at the end of the year for overall winners and age group winners for the MN Run Series. These are announced at the end of the year and distributed by email.




Is there a course time limit?


Yes, The finish line will close at 10:45am. This allows runners to finish with a 15 min per mile pace or faster. If you are going to run/walk slower then a 15 min mile you need to start at 6:30am and run/walk on the far right side of the road to leave room for the inline skaters and faster runners. At 9:55am all runners that have not reached the 10mile mark will be moved to the walk/bike path along Sheppard road and still get a finish time and medallion until 11:15am.




How do I register for the Ronald McDonald House 3 Mile Walk?


The 3 Mile walk is organized by the Ronald McDonald House on the same day as the RBC Race For the Kids. For more information and to register click here: http://rmhumw.convio.net/site/TR?fr_id=1080&pg=entry&autologin=true





If you have any more question contact us here.
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